General Terms and Conditions

General Terms and Conditions

Welcome to Dervz.com. These General Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using Dervz.com, you agree to be bound by these terms.

1. Business Information
   Business Name: Agnieszka Domoradzka
   Business Formation: Sole Proprietorship
   Business Address: Stephensonstraat 62, Groningen, 9727 GJ, Netherlands

2. Scope
   These Terms and Conditions apply to all visitors, users, and customers of Dervz.com.

3. Products and Availability
   We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate. However, we reserve the right to correct errors, update information, or discontinue products at any time without prior notice.

4. Orders
   By placing an order on Dervz.com, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or violations of these terms are suspected.

5. Pricing and Payments
   All prices displayed on Dervz.com are shown in the applicable currency and include taxes where required by law unless otherwise stated. Payments are processed securely through trusted third-party payment providers.

6. Shipping and Delivery
   Orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates and may vary due to external factors beyond our control.

7. Returns and Refunds
   Customers may request returns or refunds in accordance with our Return Policy and applicable consumer protection laws. Returned items must meet the conditions stated in our policy.

8. Customer Responsibilities
   Customers are responsible for providing accurate billing, shipping, and contact information. We are not responsible for delays or failed deliveries caused by incorrect customer information.

9. Intellectual Property
   All website content, including text, graphics, logos, images, product descriptions, and website design, is the property of Dervz.com and may not be copied, reproduced, or used without permission.

10. Limitation of Liability
    To the maximum extent permitted by law, Dervz.com shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

11. Privacy
    Your use of Dervz.com is also governed by our Privacy Policy, which explains how we collect and use personal information.

12. Changes to These Terms
    We reserve the right to modify or update these Terms and Conditions at any time. Changes become effective immediately upon publication on the website.

13. Governing Law
    These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts of the Netherlands.

14. Contact
    For any questions regarding these Terms and Conditions, please contact us through Dervz.com.

By using Dervz.com, you acknowledge that you have read, understood, and agreed to these General Terms and Conditions.