SHIPPING & RETURNS

Shipping & Delivery Policy

At Dervz.com, we strive to provide a clear and reliable shipping experience so you always know what to expect from the moment you place your order until it arrives at your doorstep.

Order Preparation
After your order is successfully placed and payment is confirmed, our team begins preparing it for shipment. Orders are typically processed within 1–2 business days. Once your package leaves our facility, you will receive a confirmation email containing tracking details so you can monitor the progress of your delivery.

Shipping Availability
At this time, Dervz.com ships within the Netherlands only. We work with established courier services to ensure that all packages are handled securely and delivered efficiently.

Estimated Delivery Time (Netherlands)
Most orders are delivered within 2–5 business days after dispatch. Delivery times may occasionally vary due to regional factors, public holidays, courier schedules, or unforeseen logistical delays.

Shipping Fees
Shipping costs are calculated automatically during checkout based on your delivery location and the size or weight of your order. The exact amount will always be displayed before you finalize your purchase. From time to time, we may also offer free shipping or promotional delivery offers.

Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking link. This allows you to follow your shipment in real time until it reaches your address.

Correct Shipping Information
Please ensure that all delivery details are accurate when placing your order. Incorrect or incomplete address information may result in delays, failed deliveries, or additional shipping charges for re-delivery. Dervz.com cannot be responsible for delivery issues caused by incorrect address details provided at checkout.

Business Information
Business Name: Agnieszka Domoradzka
Business Formation: Sole Proprietorship
Business Address: Stephensonstraat 62, Groningen, 9727 GJ, Netherlands

Need Assistance With Your Delivery?
If you have questions regarding shipping or your order status, please contact us through our website at Dervz.com.

Thank you for shopping with Dervz.com. We value your trust and aim to deliver every order safely and efficiently.